Datenschutz



PRIVACY POLICY

This Privacy Policy applies to all personally identifiable information obtained from or about the registered users (end user data), and related to or arising from the use of the STEERCOM website. This website is maintained by STEERCOM, Hamburg/ Germany. STEERCOM is also the data collector.

STEERCOM understands your desire to protect personal information and is committed to its protection. We respect your right to privacy and we have provided you this Privacy Policy to inform you how your personal information will be collected, tracked, stored, used, and protected, and to give you choices as to what personal information you wish to share with us.

STEERCOM would like to inform that STEERCOM provides services in compliance with the Federal Data Protection Act and other applicable statutory provisions. Personal Information will be data-processed if mandatory, e.g. for organizational and billing purposes. Personal Information will be used only to fulfill the contract. At any time, you are entitled free of charge disclosure, adjustment, blocking and erasure of your saved data.

For further information please contact steercom GmbH via E-Mail: info@steercom.com

If you do not agree with any of the terms below, you should not use this website or the service offered by STEERCOM on the website. By using this website, you are agreeing to the terms of this privacy policy.

1. What Information Does STEERCOM Collect and Track?

a. Information Collected and Stored Automatically
The following information is collected and stored automatically: the date and time you access our website, the internet address of the website from which you link directly to our website, the name of the file or the words you search, and the browser you use to access our website. This information is used to measure the number of visitors to various sections of our website and to identify system performance or for server issues. We also use this information to help us expand the coverage of the website and to make the website more useful. This information is not correlated with any personal information and we never disclose it in a form that personally identifies you.

b. Personal Information Provided by Users
We request personal information when you download a Software demo version, place an order, request a document or service, correspond with us, or engage in certain other activities on our website, such as answering a survey. “Personal information” means any information relating to an identified or identifiable individual. An individual is considered identified or identifiable if it is possible to identify him or her directly or indirectly. We only request personal information which is necessary for us to provide a product or service that you require and we only process the personal information for the purposes stated in this Privacy Policy. For example:

If you submit an order on-line with us, we ask you for information necessary to complete the transaction, such as your name, company and address. If you request technical support on-line, we ask you for information necessary to complete the transaction, such as your name, information about your computer hardware, software (including your License Number), and the nature of the problem you are experiencing. If you wish to receive learning material, we ask you for information necessary to keep you informed about STEERCOM products and services with regard to your needs, such as your e-mail address. You decide whether to proceed with any activity that requests personal information. However, if you do not wish to provide information needed for a transaction, you may not be able to complete it.

2. How Do We Use the Information We Collect and Track?

We use personal information in the following ways and for the following limited purposes:
· To provide you with information about product upgrades, new products, services, research on future product ideas or improvements, to send newsletters, informative e-mails or other information which has the nature of business announcements. STEERCOM reserves the right to use customers’ contact information to send them information it deems important for the full utilization of its products and services. Every registered customer may choose not to receive such information from STEERCOM by simply replying to any message to that effect (with the exception of messages which are necessary for the functionality of our products and services);
· To assist us in creating content that is relevant to you;
· To provide you with special offers that may be of interest to you;
· To assist us in creating better, customized products and services to meet your needs;
· To allow you to purchase and download products, obtain access to services or otherwise engage in activities you select;
· To help you quickly find software, services, or product information important to you;
· Allow you to participate in interactive features of our service, when you chose to do so; and
· To notify you about changes to our service.

STEERCOM retains the personal information collected through its website, including your personal information that you submit through a registration process, for as long as you are registered at STEERCOM through a user account or are a user of STEERCOM products as long as legally allowed.

3. Security

We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps and measures to protect your personal information from misuse, unauthorized access or disclosure, loss, alteration, or destruction. All information you provide to us is stored on our secure servers. We use industry-standard encryption to enhance the security of data transmissions and have implemented commercially available technologies to guard against unauthorized access to any personal information that is stored electronically by STEERCOM. We restrict access to personal information about you to those STEERCOM employees who need to know the information for the purposes described in this Privacy Policy.

Unfortunately, no transmission of information over the internet can be guaranteed to be completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of any information you transmit to our website from your PC or the Internet Service Provider, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to ensure its security on our systems and to try to prevent unauthorized access.

4. With Whom Do We Share Your Information?

Except as described in this Privacy Policy, we will not disclose users’ personal information outside of STEERCOM without your consent. STEERCOM will expand the maximum effort to protect users’ personal information against misuse and will refrain from disclosing it to third parties.

STEERCOM retains the services of outside contractors to provide limited services on our behalf us, such as handling order processing or performing statistical analysis of our services. It may be necessary to share user personal information with these contractors in order to allow them to provide their services. You have the right not to provide the requested information, but in such case you may not be able to receive these services. Those contractors will be permitted to obtain only the personal information they need to deliver the service and we require that they keep the personal information of our customers secure and confidential and comply with the Act. We also require that these contractors use our customers’ personal information only on behalf of STEERCOM and do not disclose them to third parties or use them for any other purpose.

Please be advised that in certain instances it may be necessary for STEERCOM to disclose your personal information if we believe such action is necessary to:
(a) comply with law or legal process served on STEERCOM;
(b) protect and defend the rights, property or legitimate interests of STEERCOM (including the enforcement of our agreements); or
(c) act in urgent circumstances to protect the personal safety of users of STEERCOM services or members of the public.

5. How Can You Correct Inaccuracies in the Information?

We strive to process only accurate personal information and make a sincere effort to respond to your requests to update or correct your personal information. If you believe that STEERCOM does not have your current personal information, you can update it by contacting STEERCOMs Sales Team at sales@steercom.com.

6. STEERCOM Update Bulletin and Other E-mail Communications

If you do not wish to continue receiving our e-mail newsletters, bulletins, or other information from STEERCOM, you can at any time unsubscribe them in the subject line of your e-mail. Please be aware that our e-mails may include important or useful information about your product, including information about your License Number or the status of your orders or accounts, and that we do not allow our customers to opt out of communication that is required for the functionality of our products and services.

7. Cookies

STEERCOM may use cookies from time to time. A cookie is a unique text file that a website can send to your browser software. Cookies enable a website to tailor information presented to you based on your browsing preferences. STEERCOM may use cookies to personalize your pages at our Service & Support website, or to remember you when you register for products or services. If you do not want STEERCOM to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use some of the products and/or services at our website.

STEERCOM may also use cookies to track your visit to our website. While our web servers may automatically log your IP address, this information does not identify you and you remain anonymous. We do not correlate this information with your personal information.

8. Links to Other Companies

From time to time, STEERCOM websites may contain links to and from websites of our partner networks, advertisers or other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies before you submit any personal data to these websites.

STEERCOM is not responsible for any content linked or referred to from its website unless STEERCOM has full knowledge of illegal contents and would be able to prevent the visitor of his site from viewing those pages. If any damage occurs by the use of information presented there, only the author of the respective page might be liable.

9. Changes of Privacy Policy

We reserve the right to amend or update this Privacy Policy from time to time without notice, in particular in response to changes in applicable data protection and privacy legislation. Please check this Privacy Policy periodically to inform yourself of any changes. All updates will be published at this website.

In the event there is a major change to the STEERCOM privacy practices, a prominent notice will be posted on our website prior to its implementation. If the change involves the use of your personal information, the notice will contain instructions on how you can opt out of such use.

10. Language
This Privacy Policy was originally prepared in the English language. Although STEERCOM may provide one or more translations for your convenience, the English version will control in the case of any conflict or discrepancy.

11. Contact Us
If you have any questions or suggestions regarding our Privacy Policy, please contact us at info@steercom.com

Version 1.2 Date: 2008-09-10